House rules at a glance
Respect the place, relax in comfort
🕒 Check-in 15:00 / Check-out 11:00
💳 100% payable within 5 days to confirm
🔒 €250 security deposit → refunded within 7 days
🚭 No smoking, 🐾 no pets
👥 Max. guests = names on booking
🧹 Leave kitchen & bins tidy; final clean mandatory
❌ Cancellation: full refund >3 months, 50% till 30 days ; none < 30 days
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Payments & Deposit
- Booking is confirmed after payment. We need 100 % of the rent within 5 days of the invoice date (20 % deposit for winter lets; balance 4 weeks before arrival).
- Security deposit € 250. Refunded within 7 days after checkout, provided no damage or excessive utilities are recorded.
- Extra costs. Final cleaning, long-stay gas/electric and any add-on guests are invoiced separately.
- Travel & cancellation insurance strongly advised. If you cancel outside the grace period, up to 100 % of the rent can be due.
Arrival & Departure
- Check-in: from 15:00 (3 p.m.) - Check-out: by 11:00.
- Any weekday works for arrival/departure. Early or late times = possible on request and may incur a fee.
- Digital key-box lets you arrive independently; we’re one WhatsApp away if something isn’t clear.
During Your Stay
- Guest limit = names on your booking. No unregistered overnights, no sub-letting.
- No pets & no smoking inside the apartment.
- Respect the property. Report damage immediately; loss of keys or breakages will be deducted from the deposit.
- Keep it tidy when you leave. Run the dishwasher, strip the beds, bin the rubbish; professional final clean is mandatory and already on your invoice.
- Energy savvy. Switch off A/C and electronics when you head out.
Cancellations & Complaints
- Cancellation charges. After the free-cancellation window, costs rise to a maximum of 100 % of the rent.
- How to cancel. Email us; it’s official once we confirm receipt.
- Problems during your stay? Notify us within 24 h after check-in (or as soon as an issue occurs) so we can solve it.
- Unresolved disputes fall under Dutch law (see full House Rules, Art. 17).